CMP - Pre Registartion Scenarios : Click here

ARTICLE ID : 29537 25 Jun, 2025 09:25 Swati Ranjan test

📄❌🗣️
Claim registration- Missing details required from customer
🛠️📦⚠️
Claim related – Manufacturing defect reported
📅⛔📃
Claim Denied – Policy Expired or Cancelled
🤖➡️📲
Redirected to Chatbot for Claim Submission
📞🔇❓
Voice Not Clear / Call Dropped While Assisting Customer
❓📋💬
General Inquiry – Plan Details, Purchase, Claims & Eligibility
☎️🔄🚫
Non-CMP related Customer Call
📧📜🔍
Customer enquires about Policy & requests Policy copy on email
📍✅🏠
Customer enquiries about Service availability at their address
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Document enquiry – Payout Claim
🛠️📄🔍
Document enquiry – Repair Claim
🗣️🌐🤝
Other Language call
 

 




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