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PL - Post Registration Scenarios : Click here

ARTICLE ID : 29165 20 May, 2025 09:55 Swati Ranjan PL - Post Registration

  • Claim Status Unresolved Beyond 12 Days

  • Service Technician Behavior Complaint

  • Within Design SLA – Any VAS/SRMS Status

  • Clarification on Service Charges for Repairs

  • Women Wildlife Conservation Society

  • Service Technician Not Responding to Customer Calls

  • Request for Service Technician Details

  • Call Marked Completed/Cancelled Without Actual Service

  • Claim Registration Request – Product Repair

  • Defective Product Pickup – SLA Breached

  • Refund Ticket Created – RSA Approval Delayed

  • Replacement Ticket Created – TAT Breached

  • Fake Status Update by Technician

  • Product Damaged by Service Technician During Repair

  • Refund Delay – Pickup of Defective Product Not Done

  • Refund Not Initiated – NEFT Shared / RSA Delay due to Serial Mismatch

  • Replacement Approved – Customer Seeking Status Within SLA

  • Customer requests contact info for brand/service center


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